Privacy policy

Website:antigravity360.ae

Effective Date: 30 January 2025

1. Company Information

This website is operated by Shift Electronics LLC, a company registered in the United Arab Emirates, trading as Antigravity Drone.

Address:
Block 32, 8B Street, Al Quoz Industrial Area 1,
Dubai, United Arab Emirates

Email: orders@shift.ae
Phone: +971 4 323 3220

We are committed to protecting your personal data in accordance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

2. Information We Collect

a) Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details
  • Customer support communications

Payment information is processed securely through third-party payment providers. We do not store full credit or debit card details on our servers.

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages viewed and interactions
  • Cookies and tracking technologies

This information helps us improve website performance, security, and user experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service and support
  • Send order confirmations and delivery updates
  • Improve our products and website functionality
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Send marketing communications (only where you have opted in)

4. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Performance of a contract (e.g., fulfilling an order)
  • Compliance with legal obligations
  • Our legitimate business interests, provided they do not override your rights

5. Sharing of Information

We share personal data only where necessary with trusted service providers, including:

  • Shopify Inc. (our e-commerce platform provider)
  • Payment gateways and financial institutions
  • Courier and logistics providers
  • IT and analytics service providers
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. International Data Transfers

Your information may be processed outside the UAE through trusted service providers. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are implemented.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Cookies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember user preferences
  • Analyze website performance
  • Improve marketing effectiveness

You may disable cookies in your browser settings; however, some features of the website may not function properly.

9. Your Rights

Under applicable UAE law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Object to certain processing activities

To exercise your rights, contact us using the details below.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online system can guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Children’s Privacy

Our website is not intended for individuals under the legal age of majority. We do not knowingly collect personal data from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Information

Shift Electronics LLC
Trading as Antigravity Drone
Block 32, 8B Street, Al Quoz Industrial Area 1
Dubai, United Arab Emirates

Email: orders@shift.ae
Phone: +971 4 323 3220